Cancellations and Transfers

Cancellations, Refunds and Transfers

 Cancellations:

  •         Refund of 100% (less a $25 administration fee) up to 4pm on Friday 3rd December 2021
  •         Refund of 50% (less a $25 administration fee) up to 4pm on Friday 8th April 2022
  •         No Refunds after 8th April 2022 (transfers may be allowed)

Refunds for those who have been transferred or deferred into this event are not available.

Transfers to another distance or to another person at the same event

A transfer to another distance or to another person is available online up to 4pm Friday 6th May 2022 (subject to availability). A $25 administration fee is applicable to transfer to another distance plus any event fee increase. You can transfer by logging on to the MyEvents portal at https://myevents.active.com/AtlasMultisports

We may be able to transfer your entry to another distance or another person at registration on Saturday 4th June 2022 (subject to availability). A $25 administration fee is applicable to the transfer plus any event fee increase.

Transfers to another event

A transfer to other selected Atlas Events is available online up to 4pm Friday 6th May 2022 (unless sold out prior). A $25 administration fee is applicable to transfer to another event plus any event fee increase. You can transfer by logging on to the MyEvents portal at https://myevents.active.com/AtlasMultisports

You cannot transfer your entry to another event after 6th May 2022.

COVID-19 Policy

What if the Brisbane Marathon Festival does not take place on 5th June 2022, for reasons relating to the COVID-19 Pandemic?

Where possible, the event will be rescheduled later in 2022.  All registered athletes will have their race registration (and any additional purchases) automatically moved to the new date. We will provide adequate notice. If you had your Bib mailed out to you, you must retain that Bib for the future event.

If for reasons beyond our control the event does not take place at all (including reasons relating to COVID-19), all registered athletes will have their race registration (and any additional purchases) automatically moved to the same event in 2023 (or, if the event is not confirmed to take place in 2023, athletes will be provided with an Event Credit to the value of their entry fee which can be used on any of the Atlas Events portfolio of events for three years from issue less a $25 administration fee).

In the circumstance set out above, there will be no refund of the athlete’s entry fee (or any portion of) nor any other costs incurred in connection with the event.

What if I can’t make the date I have automatically been moved into?

Athletes will be given a limited time opportunity to request an Event Credit to the value of their entry. This Event Credit can be used on any of the Atlas Events portfolio of events for three years from issue.